Business growth
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Business growth
18 Apr 2022
6 metrics to measure customer loyalty
Customer loyalty shows how satisfied customers are and their likelihood to repurchase. Learn about the metrics for measuring brand & customer loyalty here.
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Business growth
24 Feb 2022
What is customer churn rate and how do you calculate it?
Why is understanding customer churn vital to your business? Learn how to calculate churn rate & better understand voluntary and involuntary churn.
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Business growth
2 Feb 2022
Freemium business model examples and key Pros & Cons
Find out how freemium business models work, including pros & cons and examples of successful subscription/freemium businesses. Read on here.
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Business growth
26 Jan 2022
How to improve your customer retention rates
We talk about customer retention solutions and how to improve customer retention rates. Click here to read more about increasing customer retention.
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Business growth
19 Nov 2021
What are the biggest limitations of card payments for ecommerce?
Card payments have become costly and complex, with chargeback requests leading to further problems. Learn more here.
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Business growth
13 Oct 2021
Growth in open banking shows online retailers the next big opportunity
Open banking payments are here. With them, you can buy a car, make investments, and donate to charity. But will more ecommerce brands start using them?
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Business growth
9 Jun 2021
In conversation with Freetrade: opening up investing
How open banking turned a black box payments process into a deposit experience that customers love.