Business growth
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Business growth
18 Apr 2022
6 metrics to measure customer loyalty
Customer loyalty tells you how satisfied your customers are and how likely they are to purchase from you again. Find out how to measure customer loyalty.
Business growth
24 Feb 2022
What is customer churn rate & how do you calculate it? | TrueLayer
What is customer churn rate & why is it vital for your business to understand? Learn how to calculate it here & find average churn rates by industry here.
Business growth
2 Feb 2022
Freemium business model examples | Pros & Cons | TrueLayer
Find out how freemium business models work, including pros & cons and examples of successful subscription/freemium businesses. Read on here.
Business growth
26 Jan 2022
7 key strategies for customer retention (2023) | TrueLayer
1. Provide a smooth onboarding process · 2. Excel at customer service · 3. Reward your existing customers - Read on to calculate your retention rate & more tips
Business growth
19 Nov 2021
What are the limitations of ecommerce card payments? | TrueLayer
Card payments have become costly and complex, with chargeback requests leading to further problems. Learn more here.
Business growth
13 Oct 2021
Growth in open banking shows online retailers the next big opportunity
Open banking payments are here. But will more ecommerce brands start using them?
Business growth
9 Jun 2021
In conversation with Freetrade: opening up investing
How open banking turned a black box payments process into a deposit experience that customers love.