All posts

two debit cards
8 Mar 2022
What is chargeback fraud and how do you prevent it?
Chargeback fraud negatively impacts your business. Read on to learn more about what it is, how to prevent it, and how to reduce its impact on your organisation.
A face with missing puzzle pieces and a percentage sign next to it
24 Feb 2022
What is customer churn rate and how do you calculate it?
Churn rate helps you work out at what rate your business is losing customers. Find out exactly what customer churn rate means and how to calculate it.
line graph that's moving upwards surrounded by a data chain, coins, files and folders
23 Feb 2022
What are the benefits of open banking for businesses?
How companies across the UK are unlocking the benefits of open banking.
18 Feb 2022
What are continuous payment authorities (CPAs)?
Find out everything you need to know about continuous payment authorities, including how they work, advantages and disadvantages, and available alternatives.
Eye with a tick next to it and a closed padlock
14 Feb 2022
Explaining changes to the 90 day rule for open banking access
A guide to the new requirements, how they could be implemented and what it means in practice.
Line graph moving upwards
10 Feb 2022
16 simple tips to improve your ecommerce conversion rate
See how you can improve your ecommerce conversion rate, your sales and ultimately your revenue.
Hand holding a customer
9 Feb 2022
How to keep track of what your customers really care about
We created a new service level indicator to track payment settlement – here's how.
documents and abstract UI
2 Feb 2022
Your guide to freemium business models
Understand the pros and cons of freemium business models and convert free users to paying customers.
1 Feb 2022
24 hours to change how the world pays: tales from our hackathon
TrueLayeristas give their account of our fifth annual TrueLayer hackathon.
map of europe with payments moving across countries
27 Jan 2022
New EU connectivity in Austria, Belgium, Denmark, Finland and Portugal
We’ve added hundreds of new banks to our open banking platform.
Customer surrounded by UI components
26 Jan 2022
7 ways to improve customer retention
Happy customers are key to customer retention. Find out how to improve your brand's retention rates.
Profile picture of brenton charnley
25 Jan 2022
TrueTalk with Brenton
Meet Brenton Charnley – road cyclist, dad-to-be and TrueLayer's CEO for Australia & New Zealand.