Helpful articles on open banking, ecommerce, payments, regulation, business growth, financial management and more.
All articles, page 3
How to successfully reverse chargebacks
Understanding the chargeback reversal process can help you reclaim costs from illegitimate chargebacks. Find out how to gather evidence and submit a rebuttal.
6 metrics to measure customer loyalty
Customer loyalty tells you how satisfied your customers are and how likely they are to purchase from you again. Find out how to measure customer loyalty.
What you need to know about the VRP for sweeping rule changes
The Competition and Markets Authority has clarified its definition of sweeping. So how will that affect how VRP will be used?
Introducing instant bank payments in Europe
Offer instant pay-ins, pay-outs and refunds to your customers across Europe
What is account aggregation?
Account aggregation brings multiple bank accounts into one streamlined view. So how does it help businesses and consumers manage their money better?
Best practices for managing and reducing ecommerce returns
Get tips and tactics for improving your overall returns experience, plus advice for reducing the likelihood of customers needing to request returns at all.
What is 3D Secure and how does it work?
3D Secure protection is a security measure for authentication online credit and debit card payments. Find out what it means for customers and businesses.
How will shoppers pay online in 2026?
Five findings from our new report on the rise alternative payment methods in the UK and Europe.
The SCA deadline for cards is here: your questions answered
As of 14 March, card payments in the UK must include strong customer authentication. So what does that mean for businesses taking payments online?
What does AISP & PISP mean?
Do you know your AISPs from your PISPs? Find out why each type of service provider is vital to open banking.