Overcome the biggest challenges of growing a business, with advice and tactics for entering new markets, raising capital, retaining customers and the most important metrics you need to measure.
All articles in "Business growth"
Why do online card payments fail?
Failed card payments cost ecommerce retailers billions each year. So what can you do to improve acceptance rates?
6 metrics to measure customer loyalty
Customer loyalty tells you how satisfied your customers are and how likely they are to purchase from you again. Find out how to measure customer loyalty.
Best practices for managing and reducing ecommerce returns
Get tips and tactics for improving your overall returns experience, plus advice for reducing the likelihood of customers needing to request returns at all.
What is chargeback fraud and how do you prevent it?
Chargeback fraud negatively impacts your business. Read on to learn more about what it is, how to prevent it, and how to reduce its impact on your organisation.
What is customer churn rate and how do you calculate it?
Churn rate helps you work out at what rate your business is losing customers. Find out exactly what customer churn rate means and how to calculate it.
16 simple tips to improve your ecommerce conversion rate
See how you can improve your ecommerce conversion rate, your sales and ultimately your revenue.
Your guide to freemium business models
Understand the pros and cons of freemium business models and convert free users to paying customers.
7 ways to improve customer retention
Happy customers are key to customer retention. Find out how to improve your brand's retention rates.
How to reduce overhead costs for a business
If not managed properly, overhead costs can spiral out of control for any business.
Crypto exchanges are looking to open banking – here's why
Buying crypto is not as easy as it should be, but open banking can help.