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5 Jun 2025
Business growth
What’s hot right now: key takeaways from Payment events so far in 2025
What have we learnt from the payment events we have attended in 2025 so far?
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8 Oct 2024
Business growth
Freemium business model examples: key pros and cons
Find out how freemium business models work, including pros & cons and examples of successful subscription/freemium businesses. Read on here.
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18 Apr 2022
Business growth
6 metrics to measure customer loyalty
Customer loyalty shows how satisfied customers are and their likelihood to repurchase. Learn about the metrics for measuring brand & customer loyalty here.
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24 Feb 2022
Business growth
What is customer churn rate and how do you calculate it?
Why is understanding customer churn vital to your business? Learn how to calculate churn rate & better understand voluntary and involuntary churn.
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26 Jan 2022
Business growth
How to improve your customer retention rates
We talk about customer retention solutions and how to improve customer retention rates. Click here to read more about increasing customer retention.
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19 Nov 2021
Business growth
What are the biggest limitations of card payments for ecommerce?
Card payments have become costly and complex, with chargeback requests leading to further problems. Learn more here.
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13 Oct 2021
Business growth
Growth in open banking shows online retailers the next big opportunity
Open banking payments are here. With them, you can buy a car, make investments, and donate to charity. But will more ecommerce brands start using them?
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9 Jun 2021
Business growth
In conversation with Freetrade: opening up investing
How open banking turned a black box payments process into a deposit experience that customers love.