5 building blocks for great user experience
This report looks at how open banking payments in the EU work today and how regulatory changes in the Payments Services Regulation and the Instant Payments Regulation can improve user experience.
We believe that combining open banking with SEPA Instant creates the open, pan-European payment method which the EU has been looking for.
For that to happen, improving user experience must be a priority.
So, in this report, we’ve outlined 5 key points for great user experience:
Security
Low friction
Speed
Low cost
Pan-EU coverage
We call on EU policymakers to focus on these elements to help create a secure and fast payment method which can challenge cards and other incumbents.