6. Open banking regulation in the UK
How is open banking regulated?
The Payment Services Directive is a European Law that was passed in 2007 and updated in 2015 (PSD2). PSD2 came into force in different EU member states through the Payment Services Regulations (PSRs). is regulated in the UK by the Financial Conduct Authority (FCA), using these PSRs.PSD2 and the resulting PSRs gave customers the right to ask third party providers to:
- make payments on their behalf (Payment Initiation Services or PIS)
- access their financial data (Account Information Services or AIS)
How can I get regulatory permission to access open banking?
If you want to get access to open banking in order to provide a product or service to your UK customers, there are two different ways you can get permission. The approach differs slightly depending on whether you want to provide Account Information Services, or Payment Initiation Services.How to get permission to provide Account Information Services to your customers
How to get permission to provide Payment Initiation Services to your customers
|Direct: RAISP||Indirect: AIS agent|
|Description||Become a Registered Account Information Services Provider (RAISP). Register with the FCA directly as a Third Party Provider under the Payment Services Regulations/PSD2 to provide Account Information Services.||Get appointed as an agent of a regulated Third Party Provider of Account Information Services, such as TrueLayer.|
|Accountability / responsibility||You are responsible for compliance with PSD2 and you have obligations towards your customers, including getting their consent to access their data, and dealing with any complaints. You must hold professional indemnity insurance (PII). You must fulfil ongoing duties, including reporting to the FCA.||Your regulated Third Party Provider is responsible for compliance with PSD2/PSRs and has obligations towards your customers, including getting consent from them to access their data, and dealing with any complaints. You will still need to undergo due diligence and ongoing compliance monitoring with your chosen TPP to become an agent. To find out more about becoming an agency of TrueLayer, email our legal team ([email protected]).|
|Technical access||You can choose to integrate directly with each individual bank’s APIs. However, maintaining these connections can be difficult and resource-intensive. That’s why some providers use an intermediary, known as a Technical Service Provider— a company that specialises in connecting to all the banks itself, and provides you with a single API.||You access open banking APIs via your Principal Third Party Provider, who connects to all the banks and provides you with a single API. (Note: TrueLayer is able to act both as a Technical Service Provider and a Principal Third Party Provider.)|
|Time taken to get permission||6 months - 1 year||4 - 6 weeks|
|Direct: PISP||Indirect: via a TPP|
|Description||Become a Payment Initiation Services Provider (PISP). Get regulated with the FCA directly as a Third Party Provider under the Payment Services Regulations/PSD2 to provide Payment Initiation Services.||Use a Third Party Provider (TPP), that is regulated by the FCA who can integrate into your app or website and provide payment services to your customers.|
|Accountability / responsibility||You are responsible for compliance with PSD2 and you have obligations towards your customers, including getting their consent to make payments and dealing with any complaints. You must fulfil duties, including reporting, which require you to have in-house compliance professionals. You must have €50,000 in initial capital (or higher if you provide certain other payment services) and hold professional indemnity insurance (PII).||Your regulated Third Party Provider is responsible for compliance with PSD2/PSRs and has obligations towards your customers, including getting consent from them to initiate the payment and dealing with any complaints.|
|Technical access||You can choose to integrate directly with each individual bank’s APIs. However, maintaining these connections can be difficult and resource-intensive. That’s why some providers use an intermediary, known as a Technical Service Provider — a company that specialises in connecting to all the banks itself, and provides you with a single API.||You integrate with a regulated Third Party Provider, who connects to all the banks and provides the payment method to your customers by integrating into your app or website. (Note: TrueLayer is able to act both as a Technical Service Provider and a Principal Third Party Provider.)|
|Time taken to get permission||6 months - 1 year||n/a — integration time only|
What do I need to do to get regulated?
If you decide to take the AIS agent route, you’ll need to find a Third Party Provider and/or Technical Services Provider to help you. If you’d like to speak to TrueLayer about helping you make the most of open banking payments (PIS) or account information services (AIS), .If you decide to take the direct route (see table above), and become registered as an AISP or authorised as a PISP (or both), you’ll need to apply to the Financial Conduct Authority (FCA).If you intend to become registered as an AISP or authorised as a PISP (a Third Party Provider), you should:
- Read up on the and to ensure that your planned product or service will be compliant.
- Find out which regulator covers your area of operations. In the UK, the FCA regulates open banking providers. However, if you are planning to offer services to customers in other countries and regions, you may have to apply to their regulators as well.
- Ensure that your business model is clear and detailed, because this will form part of your application.
- Ensure that you comply with all data protection and privacy regulations for the geographical area of your customer base. For example, GDPR (the General Data Protection Regulation) is essential when dealing with EU customers.
- Ensure that all areas of your business — including IT, policy and security — are compliant with the relevant regulations.
- Put the necessary professional indemnity insurance in place.
- If you’re applying to be a PISP you will also need €50,000 in initial capital (or higher if they provide certain other payment services).
How do I enrol as an open banking provider?
Once you're regulated as a Third Party Provider in the UK, you should enrol into the Open Banking Implementation Entity (OBIE) Directory. This enables third party providers to securely identify themselves to account providers (e.g. banks). For more information on this process, and how to test your product and go live, visit the .
What is the OBIE Directory and how do I enrol in it?
is managed by the Open Banking Implementation Entity, which oversees Open Banking implementation in the UK.The directory contains details of authorised and regulated Third Party Providers (AISPs and PISPs) and account providers (banks or ASPSPs). See for an explanation of these terms.As a Third Party Provider, you should apply for enrolment in the directory because account providers (such as banks) will use it to verify your identity. There’s a guide to enrolment . The OBIE Directory is also useful for customers of open banking services. If they have any doubts about the validity of an open banking organisation, they can check the directory to ensure that the organisation is properly regulated.
Which banks can I access through open banking?
In the UK there were initially nine banks signed up for open banking, known as the CMA9. These were: Allied Irish Bank, Bank of Ireland, Barclays, Danske, HSBC, Lloyds Banking Group, Nationwide, RBS Group and Santander., and the list of banking organisations supporting open banking is growing all the time. You can see the current list on the official
How can technical service providers (TSPs) help me to access banks through open banking?
If you’ve decided to become a regulated Third Party Provider of open banking, you may still want help accessing and managing open banking APIs. That’s where Technical Service Providers come in. They are businesses that enable Third Party Providers to offer open banking services more easily, by connecting them to many different banks’ APIs.The Payment Services Regulations in the UK determine how open banking should be implemented. However, there are differences in the way banks handle the technical side. TSPs such as TrueLayer provide a standardised API to simplify this complexity for businesses who want to use open banking. The TSP sits between the banks and the Third Party Providers, handling all open banking transactions between them.The advantages of using a Technical Service Provider include:
- speed to market, because it’s easier to use the TSP’s standardised API than work with many individual banks’ own APIs
- conversion rate, which can be up to 20% higher than direct bank connections
- higher quality data connections and better uptime