15 million reasons to choose TrueLayer

Welcome to the TrueLayer network, home to 15 million+ users primed to Pay by Bank. We’re Europe’s leading Pay by Bank network, connecting Europe’s thriving businesses to customers who convert better.

A "Pay by Bank" button surrounded by various app icons and small profile images, with "Powered by" text below.

A data universe rich in customer insights

With light years worth of customer data in our network, we can mine vast amounts of user insights to help us optimise products and personalise payments experiences.

This in turn boosts your conversion rates and customer loyalty. It’s called a user network effect, and ours is so powerful, it will set your businesses off on a starry trajectory.

Dashboard showing user statistics: 12,123 total users, 12% increase. Bar chart for Feb-May with rising user numbers.

The TrueLayer network is a Pay by Bank conversion engine

The TrueLayer network is growing at lightning speed. It securely stores customer bank data wherever they’re shopping with Pay by Bank— anywhere from ordering pizzas to topping up ISAs.

This gives us payments insights across many industries and use cases, giving us great opportunities to help you optimise promotions and incentives.

When you add our Pay by Bank to your checkout, you get all the benefits of a better connected network. Existing network customers convert 20% higher and 90% of returning customers convert.

A collage of various items with prices, including a hat, sneakers, face cream, pink dice, hamburger, and travel icons.

We’re Europe’s leading Pay by Bank network

Map of Europe surrounded by various colorful app icons, each representing different services or companies.
40%
Of UK Pay by Bank transactions
90%
Conversion for returning users
+20%
Conversion uplift for existing network users
1m+
New users are added every month.

How does bigger work better for your business?

It’s the phenomenon known as the user network effect. A new user joins our Pay by Bank network every 3 seconds, that’s one million each month and growing, making us Europe’s leading user-network.

As new businesses and customers are added to the network, the power of the network increases exponentially—that’s down to better optimisation leading to higher conversion rates. So bigger really does mean you get more bang for your buck.

Graph showing revenue growth from January to May with a 27% increase, surrounded by various colorful app icons.

Increased sales

We remember the preferences of your repeat purchasers helping us pre-fill details and reduce checkout screens. That leads to a conversion rate of 90%+ for returning customers.

Increased loyalty

With more user data than other Pay by Bank providers, we can better optimise and personalise our products for your customers. Our easy, fast and secure payment experience builds customer trust and loyalty.

Better conversion

With more user data than other Pay by Bank providers, we can better optimise and personalise our products for your customers. Our easy, fast and secure payment experience builds customer trust and loyalty.

Pay by Bank– customers just get it, and it gets them

A series of mobile app interfaces displaying products: sneakers, a burger, a flight, and a blue hat, each with prices and payment options.

Quick and convenient

We simplify the checkout process by eliminating excessive forms, pre-filling user information, and enabling one-click checkout. This means customers can pay in an instant straight from their mobile.

Instantly recognisable

We increase customer loyalty to our brand by presenting a recognisable and rewarding payment experience across industries. This builds on the trust they already have with their bank app.

A payment system they trust

We build users’ trust in our brand by being consistent and prominent in the checkout flow. We detect and prevent fraud, and offer payment protection guarantees. There is no safer way to pay.

Personalised incentives

By offering cashback, discounts and loyalty rewards to our network of users, customers are further incentivised to use and stick Pay by Bank. This helps push your brand loyalty through the roof.

Why choose to work with us?

With 15 million users, and a million more each month, the TrueLayer network is our inimitable source of insights that power Pay by Bank to better conversion. But why should you work with us versus anyone else?

A woman working at a computer with a new message notification

Made for you

Our Pay by Bank user network is made for TrueLayer’s customers. So you get highly personalised products and services.

Independent

TrueLayer is independent from the major incumbents which means we can move at speed, economically.

Security by design

TrueLayer leads the way in enterprise security. We’re fully SOC and ISO27001 certified.

Talk to us

Our teams are on hand to advise and answer your questions.

Start building

Create an account now to explore our APIs.

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Want to learn more?

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2 Jul 2025

Stripe and TrueLayer Partner to launch Pay by Bank integration in France and Germany

Stripe and TrueLayer expand their partnership from the UK to France and Germany.
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15 million users milestone
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10 Jun 2025

TrueLayer hits latest industry milestone, surpassing 15 million consumers

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Hey, I'm Andy from TrueLayer, and I'm going to try and tell you everything you need to know about Pay by Bank—in just ninety seconds.  Let’s start the clock.  Let’s keep it simple. What is Pay by Bank? It’s a payment method that lets you pay directly from your bank account via your banking app—with zero need for card networks.  That could mean buying pizza, paying for flights, or just about anything in between. And it’s actually pretty easy—and very quick.  It looks a bit like this: start by tapping the Pay by Bank button, then choose your bank from the list.  If you’ve used it before, we can even preselect your preferred bank. You then review the payment, and you’re seamlessly redirected to your bank app to approve it using secure biometrics.  That’s Face ID or a fingerprint, to you and me. And that’s it—success. But no time to relax—we're on the clock!  Now, this might be the first time you’re hearing about it, but every month in the UK, 27 million payments are made using Pay by Bank. And most people who haven’t tried it yet say they’d be happy to—if given the option. On the merchant side, nine out of ten businesses are already planning to adopt it in one way or another.  So what’s in it for businesses?  Number one: more potential sales. No cards means no long card numbers, no clunky 3DS2—just a smoother experience from start to finish. And it converts.  Number two: because payment details are pre-populated and verified with biometrics, things like card-not-present fraud, chargebacks, and authorized push payment fraud are virtually eliminated.  Number three: lower costs. Without all the intermediaries and manual admin, the total cost of Pay by Bank is typically lower than card payments.  I'm running out of time—one last benefit: instant refunds. And trust me, shoppers love instant refunds.  And breathe. That was a lot to cram into ninety seconds.  If you’d like to take your time and learn more about Pay by Bank—and why brands like Just Eat Takeaway, lastminute.com, Ryanair, and Papa John’s already offer it at checkout—you can read our in-depth guide. There should be a link on screen now.  And that’s it. Thanks for watching.
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9 Jun 2025

Everything you need to know about Pay by Bank in 90 seconds

Get up to speed on Pay by Bank, how it works and its main benefits in just 90 seconds.