TrueTalk with Jiun Yi
Meet our amiable and multitalented colleague, Jiun Yi, who is a new addition to the Growth team here at TrueLayer.
Jiun Yi (or JYT as we like to call her!) recently joined the TrueLayer family and has embraced startup life with open arms. She effortlessly balances busy workdays filled with sales pipelines and client calls with evening football and boxing classes. Everyone at TrueLayer enjoys JYT’s wit, humour and sick burns 🔥 on Slack, as well as her “on point” London restaurant recommendations 👌.
Tell us what you do.I work with Vincenzo Mitolo, our Head of Growth, on a day to day basis and together we strategise, prioritise, divide and conquer!
At TrueLayer, a day in the life of Sales involves:
- managing our steady stream of inbound requests
- iterating and designing our sales process for scalability
- optimising the way we use our CRM tool
- reporting pipeline metrics
- working closely with our Customer Success team
- aligning with our product teams on our roadmap
- constantly trying to stay abreast with the regulation and upcoming implementations
What attracted you to the role?This was the perfect role to transition into a startup, following my stint managing the Accenture FinTech accelerator and leading the internal sales effort of an API aggregation platform. I was looking to develop a functional skill that I could be known for, after four years in consulting, wearing many different hats 🎩 and dipping into different areas.When I applied, the TrueLayer sales team was a one-man team and that made the role even more attractive as I wanted to be able to join a company where I could deliver tangible value at pace.
What is something unexpected you've learned at TrueLayer?I had a really positive candidate experience and have learned a lot about the recruitment process since joining TrueLayer. It’s been less than 5 months but I’ve been involved with crafting candidate tasks, refining job specs, and participating during phone screens and face to face interviews 💬. It’s really empowering to know that each of us, no matter how new, have a voice and say in who we hire and that we are all responsible for growing and shaping TrueLayer as we scale.
What's rewarding about working for TrueLayer?All the unanticipated benefits. Our beautiful office, lunchtime and after work conversations, the highs of signing up a new customer, working with product teams who are constantly shipping, the fact that we represent 6 out of 7 continents, good Italian wine 🍷 and being at the forefront of open banking 🚀.
How do you maintain balance while working in a fast-paced startup environment?I’ve managed to trade 6 am Mondays at City Airport for 10 ams at my own desk in London — but the intensity and pace of a day at TrueLayer is a whole new kind of balancing game that I’m actually still working on! ⚖️“Done is better than perfect”, constant prioritisation and striving to do 3% better than I did yesterday are some of the guiding principles that I now try to apply on a daily basis at TrueLayer.
I think the key to achieving good work-life harmony is to commit to my non-negotiables (eg exercise, spending quality time with loved ones) and remembering to schedule downtime. We’re flexible with working from home and taking time off so this has certainly helped too.